Chattigo is an Omnichannel Chat platform, integrated, controlled and efficient that improves the quality of companies' response to their customers through Human Attention and Artificial Intelligence applied to ChatBots with natural language and Semantic Analytics.
Chattigo offers the first Omnichannel messaging platform for sales, marketing and customer service in one place, optimizing the relationship between companies and their customers, allowing mobility, versatility and personalization in conversations and enabling the generation of connections at any time and anywhere through the app or website for daily use. Chattigo creates a new type of relationship between companies and their customers, who seek to renew trust through communication.
Access all your Chattigo conversations and clients from your Android and you can:
– Manage your inbox from anywhere
– Review and assign conversations
– Start or continue conversations
– Send a new message or respond to a customer through any digital channel through which they write to you
– Access frequently asked answers to resolve common questions faster
– Search and identify your customers in the CRM
– Transfer communications to different specialists
– Classify conversations according to their context
– View your client's profile to add relevant information.
