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Freshchat is a modern messaging app for sales and customer engagement teams. A leap from legacy live-chat systems, it brings the continuity and experience of consumer messaging apps to businesses to help them convert visitors and delight users.

With the Android app, teams can:

Ace Conversations – View, reply to, assign, and manage conversations from anywhere, anytime.

Know who you’re talking to – Get access to the visitor profile with details like contact information, event timeline, and usage history to make relevant conversations.

Never miss a message – With push notifications, get notified when you receive replies on conversations or when a user proactively reaches out. Stay on top of messages even when you’re not inside the app.

Enable a faster response time – Optimize team productivity even while on the go by sharing FAQ articles with visitors and users.