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ALCATEL-LUCENT IP DESKTOP SOFTPHONE

Installed on an Android tablet and smartphones(*), this application offers business voice communications to on-site and remote workers through an emulation of the Alcatel-Lucent 8068 Premium DeskPhone.

CUSTOMER BENEFITS:
– Fully-integrated telephony solution
– Quick and user-friendly access to telephone features
– Smart DeskPhones user experience for fast adoption
– Optimization of employees’ productivity
– Easy integration of on-site and remote workers
– Carbon footprint reduction
– Communications, connectivity and hardware costs control

FEATURES:
– VoIP protocol of the Alcatel-Lucent OmniPCX Enterprise/Office provides voice communications on the tablet or smartphone
– Available on-site on WiFi
– Available off-site anywhere the user is able to connect to the company’s IP network via a VPN (works on WiFi, 3G/4G cellular)
– G.711, G722 and G.729 codecs are supported
– Business or Contact Center mode
– Horizontal/vertical flip
– Similar layout and keys as the Alcatel-Lucent Smart DeskPhones
– Multilanguage interface:
o Softphone display panel: the same languages as the 8068 Premium DeskPhone
o Application settings menu: English, French, Spanish, Italian, German and Arabic languages are supported

OPERATIONAL DETAILS:
– IP Desktop Softphone license per user required on the Alcatel-Lucent OmniPCX Enterprise/Office. Please contact your Alcatel-Lucent Business Partner to get these licenses.
– Minimum requirement: Android OS 8.0
– The installation, administration and user manuals are available from your Alcatel-Lucent Business Partner on the Alcatel-Lucent Technical Documentation Library
– Support URL: https://businessportal.alcatel-lucent.com

(*) For the list of supported devices, please refer to the “Services Assets Cross Compatibility” document available from your Alcatel-Lucent Business Partner.