The REPfirst App was designed by MarketSource to optimize its workforce. REPfirst is used to engage employees, organize, and motivate the workforce through an immersive, connected experience!
– Deliver the flexible benefits of the gig-economy while maintaining the security, stability, and benefits for employees of a traditional employee model.
– Ensure collaboration and communication to drive engagement, performance and goal achievement.
– Increase part-time employee utilization while also delivering more opportunity to employees.
– Convey consistent and pertinent information quickly.
– Schedule and confirm employee attendance with geo-clock-in and clock-out.
Highlighted Features
Custom Organization Structure
– Complex organization structures allow for either complex rotating shifts (WFM) or route-based work (FSM).
– Teams, roles, and levels within the app help organize employees for either a traditional org structure or a gig-economy like matrixed organization.
Chat Channels
– Logged in team members can communicate and collaborate through team, group, or direct chat channels.
– React to messages, send emojis, copy/paste images, and more functionality included in chat.
– Bot functionality to easily connect users to knowledge-base, popular Q&As, and simple how-to’s.
Bulletins
– Ensure that the most critical messages rise above the chatter, ensuring the team member is in the know on the latest information.
– Confirm knowledge transfer through detailed read-receipt statistics.
– Ability to schedule bulletin delivery by day and time.
Surveys and Polls for Instant Feedback
– Capture critical customer, site, or marketing data in a CRM-like way.
– Quickly distribute training materials to drive team knowledge and/or awareness of initiatives.
– Quickly pulse thousands of employees to collect feedback.
Portal Integrations
– Seamless integrations to responsive third-party web platforms can be rapidly configured.
– Allows for SSO (single sign on) for team members through the app into company web platforms.