The TNG helps app supports you in clarifying questions and problems relating to your internet connection quickly and easily.
Analysis
• Automatic problem detection
• No waiting time
• Go straight to the right instructions
Interactive help
• Automatic problem solving
• Understandable explanations
• Intelligent queries
Contact us
• Contact customer support via the app
• Transmission of analyzes for faster processing on the hotline
Setup wizard
• Detecting the router with camera scan
• Activation of the landline connection
• Detect WiFi data and automatically set up the connection
Router configuration
• Adjust your router settings quickly and easily
Share WiFi
• Setting up the WiFi connection for external devices
Optimize WiFi
• Improve WLAN coverage through targeted measurements
Actions
• Current TNG Stadtnetz promotions at a glance
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